1. Search for hotels/resorts/holiday package.
2. Click on enquiry button and send us an email to with:
a) name
b) no of guests
c) check-in, check-out dates
d) other requirements eg vegetarian meals , extra mattress, late departure, bed size
e) flight details (if any)
3. We will reply within 24 hours (Mon-Fri) to confirm availability and costing
4. Once availability is confirmed, please confirm your booking interest within 48hours
5. Once booking is confirmed, we will email you the reservation details and payment method. Payment methods as follow:
~ Telegraphic Transfer (outside of Malaysia) or through ATM machine through any Maybank branches (within Malaysia). Please fax us a copy of the bank slip to for reference purposes and include in the fax copy your name and if possible, your contact number. Please bear in mind that all TT charges are to be borne by the customer. All bookings made less than 7 working days must be on guaranteed basis and payment guaranteed by credit card payment only
~ Online payment transactions using credit cards ie VISA or Mastercard. A payment link will be forwarded to you together with the reservation details. Please note that there is a handling fee for online credit card transactions.
What is Handling Fee?
This fee is charged when payment is made through credit cards, debit cards, or charge cards. The fee is charged per transaction made. No fee is charged for direct debit payments.
What is it for?
For online payments, one worry normally encountered is about the safety of the booking system and in order to provide our guests with a safe booking environment and a peace of mind we work with our tech partners to constantly monitor and provide enhancemment to the security features for online credit, debit and charge card payments. The handling fee is to subsidise the cost of the payment systems.
6. Upon receiving payment, we will email you the evoucher as confirmation of booking and payment made. Please print a copy of the evoucher to present upon check in at your destination.
Thank you
