General Conditions and Information for car rental and pick up from Penang Airport/Georgetown

INSURANCE 

The rental rates shown include full indemnity for accidental damage to third party property and bodily injuries. However, in line with the commercial insurance practice, the Renter is always responsible for an amount equivalent to the excess clause as follows:

Car Group (Mainland) - Excess Clause 

A - E                             RM5,000.00

G                                  RM10,000.00

WA - VE                       RM10,000.00

The Renter has the option to waive the financial responsibility resulting from a damage vehicle while it is under a rental agreement. This can be done by accepting the Collision Damage waiver (CDW) at the time of taking delivery of the vehicle on payment of a nominal fee. However, Renter is liable for a Non-Waiverable Damage Excess as follows:

Car Group (Langkawi)   - Non-Waiverable Damage Excess 

A - E                                                     RM500.00 

G                                                          RM1,000.00 

It is to be noted that using the vehicle in contravention of any of the terms and conditions in the Rental Agreement will invalidate the CDW even though it is accepted by the Renter. 

Renter is reminded that underbody and overhead damage is at the Renter's risk at all time and all insurance is void if vehicles are driven on unsealed and unmade roads or surfaces. 

In additional to the above, CDW coverage will only be effected subject to the availability of a police report made within 24 hours. 

Missing of vehicle accessories are not protected under CDW.

All rentals are subject to the full terms and conditions set out in the Rental Agreement. 

PERSONAL ACCIDENT INSURANCE (PAI)

The Renter may also purchase PAI for coverage of up to RM120,000.00 at a fee of RM7.00 per day for a vehicle. The PAI covers permanent disability and death, and includes medical expenses of RM1,000.00 per person per accident based on maximum seating capacity of the vehicle. Full terms and conditions apply.

DRIVER'S LICENCE AND AGE QUALIFICATIONS 

recognises all current Malaysian driving licences. Overseas visitor may use recognised current issued by their country of residence. It is important that Renter and any additional drivers must be at least 21 years of age and over, and hold valid licences of at least one year. Provision drivers and newly qualified drivers are definitely prohibited from driving Kasina vehicle.

Car Rental reserves the right to decline a prospective Renter whose driving license carries an endorsement. 

EXTENSION OF RENTAL 

Any extension of rental beyond the agreed return date and time must be arranged in advance with the required additional rental paid, to ensure that the extension of insurance cover can be arranged. Failure to do so may mean the Renter is driving the vehicle without CDW coverage. 

FUEL 

Petrol/Diesel is not included in the rates. Each vehicle is supplied with a full tank and shall be returned with a similar full tank. Otherwise, refuelling service will be provided at Renter's expense.

PARKING CHARGES AND TRAFFIC OFFENCE 

All traffic, parking offences, courts costs and other expenses that may assessed against Kasina which are due by the reason of Renter's possession or use of the vehicle, will be fully borne by the Renter. Car Rental Company will contact the Renter where possible if it receives parking or traffic summons pertaining to the period under rental. Otherwise, Renter's particulars will be submitted to the authority concerned.