3 Days 2 Nights Mt. Kinabalu Climb Via Ferrata (Low's Peak Circuit or Walk The Torq) ~ Kinabalu Park, Sabah Borneo

Meet your ferrata trainer at the agreed meeting point for your chosen via ferrata experience (Walk The Torq OR Low’s Peak Circuit). 1130hrs: Return to Pendant Hut to wash up. 1200hrs: Lunch at Laban Rata restaurant. Afternoon, rest and relax. Recuperate from the 11+ hrs day, have a well deserved nap

Tour Description


Borneo ~ Sabah ~ Kota Kinabalu ~ Kinabalu Park ~ Mount Kinabalu

Minimum no. of Persons


Place of Departure

Kota Kinabalu

Trip Availability

Daily (Booking in advance required)

Tour Code


Tour Duration

3 Days 2 Nights

Pick up Point

Your Hotel in Kota Kinabalu City

Pick up Time

To Be Arranged

Drop off Point

Your Hotel in Kota Kinabalu City

Drop off Time

Afternoon / Evening

* All timings are estimated and for reference purposes only. Actual timing will be provided prior to your departure.

Things To Bring Along

  • gloves ( I bought 2 sets : a pair of fingerless gloves so that I can click away on my camera and a set of pvc gloves to keep my hands warm and also protected when climbing the rockface
  • wind cheater; anorak; balaclava, raincoat poncho (preferably)
  • torchlight ( I had a hand held one which was not as effective as the headlamp- the latter free your hands to climb); cameras - manual (in case if the weather jams up the digital mechanisms), shower proof(I was determined to take that one shot and even the rain cannot stop me!!), digital, videocam (as close as you can get to being there - the video shots turned out pretty ok)
  • extra pair of socks; water; sunglasses; sun block (can get quite sunburnt at the top) ; mobilephone (there's signal at the top for 019 and 013 users, but sometimes when it's cold, the phone may not work..)
  • Waterproof backpack to store your items
  • Trekking or running shoes with good grip
  • Warm clothing/Long sleeves shirt/Hiking pants,
  • Tissue paper / Toilet roll
  • Personal toiletries, Small towel, Refillable water bottle (0.5 - 1 Litre)
  • High energy food such as chocolates, nuts, biscuits, sweets, energy bars
  • re hydration salts, altitude sickness medication
  • money to buy anything else you've left behind or forgotten to bring and perhaps to tip the guide after the trip
  • Do take note that your passport will be required for verification during registration at the Kinabalu Park office. Please bring it along with you.

Your extra luggage can be stored at Kinabalu Park HQ at a nominal fee of MYR 12 per piece prior climb.

3 Days 2 Nights Mt. Kinabalu Climb Via Ferrata (Low's Peak Circuit or Walk The Torq) ~ valid until 31st March 2017 (Rates based on per person per package)

VIA FERRATA ITINEARY Code : 3D2N VF # of nights @ Pendant hut Activity Included Meals included 1 pax price in RM 2 pax , price based on per pax price in RM 3 pax , price based on per pax price in RM 4 and more pax, price based on per pax price in RM
3D2N Via Ferrata 2 nights 1 Via Ferrata activity Day 1 – D;
Day 2 – B,L,D;
Day 3 – B
3,250 2,780 2,620 2,540

Note(s): Please be advised that there are an exhaustive list of other agents selling mount kinabalu climb packages at different prices. Do shop around for the most suitable package for you.

Please Note :

  • Package Rate Per Person.
  • All rates are quoted in Ringgit Malaysia (MYR) and are inclusive of 6% Goods & Service Tax (GST).
  • Stays 2 nights in Pendant Hut
  • For Via Ferrata Walk the Torq Activity, the minimum age required is 10 years old and at least 1.3m tall.
  • For Via Ferrata Low's Peak Circuit Activity, the minimum age required is 16 years old.
  • This tour package brings you to Low’s Peak Summit (4095.2M).

Tour Package Includes:

  • 2 nights at Pendant Hut
  • 1 early morning Continental breakfast/supper @ Pendant Hut
  • 2 late morning American breakfasts @ Pendant Hut
  • 1 packed lunch for the ascend up to the mountain
  • 1 set lunch @ Laban Rata Restaurant
  • 2 buffet dinners @ Laban Rata Restaurant
  • Via Ferrata certificate for successful climbers only
  • Round trip transportation between KK town and Park HQ
  • Sabah Parks’ tariffs, permits, transport and basic Mountain
  • Guide services fee

Rates Exclude :

  • Porter fees
  • Extra drinks and meals which not stated
  • Any other items not listed in the inclusion list
  • Sabah Parks’ Mountain guide overtime charges:

 RM 15 per group per hour after 4pm

 RM30 per group per hour for arrivals after 5pm onwards


To ensure a smoother verification and check-in process for guests at Pendant Hut on Mount Kinabalu, please take note of the followings:

1. Complete guests’ details MUST be submitted to us the latest by 7 days before the arrival date. Failure to do so, an administration fee of up to RM100 per guest will be levied for changes and updates.

2. All guests booked for Mountain Torq itinerary MUST present their original identification document during verification at Mountain Torq’s Kinabalu Park Office. Guests will not be verified without these documents.

3. Guests MUST be registered and verified before 9.30 a.m. on the actual arrival date. Late registration will not be entertained without approval from Sabah Parks.

4. Guests MUST attend the compulsory Via Ferrata safety briefing and training session, between 3.00 to 4.00 p.m. There will be NO repeat briefing and NO Via Ferrata on the next day should the guests miss the mandatory briefing. Any request for reimbursement will not be entertain.

5. Guests MUST arrive at the Via Ferrata starting point before 6.30a.m. (LPC) and 7.15a.m. (WTT). Guests who miss the cut-off time will not be allowed on the Via Ferrata. Any request for reimbursement will not be entertained.

6. All Via Ferrata activities will be conducted in a group of 6 (LPC) and 5 (WTT). No private guiding is provided.

7. No partial refunds or credit will be given for unused services. In the event of inclement weather where the activity is terminated, there shall be no refund accorded. Activity cancellation is STRICTLY due to SAFETY REASON.

You are required to strictly FOLLOW the itinerary since: * Unscheduled transfers and services are CHARGABLE * Unconsumed meals are NON-TRANSFERABLE and NON-REFUNDABLE All the accommodation facilities at Kinabalu Park belong to Sabah Parks, a state government agency. Our Mountain climbing tours involve the use of these facilities/properties. In the event that these facilities are NOT available for the public to use, we will offer clients appropriate alternative facilities/properties without prior notice

**Please Note that there will be a non-refundable handling charge on payment made. Conditions apply


  • The guide will meet you at your hotel lobby / greet you at the Airport arrival hall with a placard bearing your good name. Should you encounter difficulties in locating the guide, you can call the hotline number/s stated in your itinerary for further assistance. (this will be provided once coonfirmation and payment has been made)
  • We do not recommend climbers to catch your flight on the same day you descend the mountain due to possible delay from injuries, tiredness and/or bad weather and traffic conditions.
  • For 1 Day Packages, the transport will pick you up from your Hotel between 05:30hrs - 06:00hrs. (Arrange with your hotel for early breakfast)
  • For 2 Days / 1 Night packages, the transport will pick you up from your Hotel between 06:30hrs - 07:00hrs. (Arrange with your hotel for early breakfast)
  • For 2 Days / 1 Night packages with ferrata, the transport will pick you up from your Hotel between 06:00hrs - 06:45hrs. (Arrange with your hotel for early breakfast)
  • For 3 Days / 2 Nights packages and beyond, the transport can pick you up from either Airport OR your Hotel. Time is dependent on your arrival flight schedule. Please provide us your flight details.
  • Add MYR 30 nett per person per way for transport to/from locations outside Kota Kinabalu city (e.g. Beringgis Beach Resort/Langkah Syabas Beach Resort / Papar / Kinarut Area).
  • All transportations are based on Seat-In-Coach. This is a transfer service in which clients share their vehicle with other clients. This is a door-to-door service with multiple pickups & drop-offs throughout the journey. Do expect some short waiting time.
  • After descending to Kinabalu Park HQ, climbers are subject to pre-determined pickup time set by Mountain Torq. However, if you miss the last transport (which is unlikely) or wish to depart at your own preferred timing, we can arrange a vehicle for private transfer for you (Subject to availability). Please understand that the surcharge for any private transfer will have to be borne by you.
  • Private Transfer Surcharge:- MYR 250/vehicle/way
  • Our group rates are quoted without deviation, which means we provide only one return transfers for your group. If your group requires more than one return transfers, additional transfer charges may apply.

3 Days 2 Night Via Ferrata - Full Service itinerary

For those who want to experience Mt Kinabalu and have a busy acclimatization day


06.30 am Transfer up from your hotel to Kinabalu Park HQ by your assigned driver

08.00 am Arrive at Kinabalu Park HQ. (It takes about 1hr 45 min from Kota Kinabalu to the Park HQ)

Pre-check in at Mountain Torq’s Kinabalu Park office for verification with a photo ID.

Then head over to Sabah Parks’ Operation Counter for registration and payment. Meet your appointed Sabah Parks’ mountain guide

08.30 am Start hiking up Mt Kinabalu from Timpohon Gate @ 1,866m with your Mountain Guide

03.00 pm Arrive at Pendant Hut @ 3,289m and settle in

03.30 pm Get acquainted with Mountain Torq’s via ferrata trainer and attend the mandatory safety briefing followed by the course’s theory session conducted by Mountain Torq’s Trainers.

06.00 pm Dinner at Laban Rata’s restaurant

08.00 pm Lights out


01.30 am Wake up and have your early morning supper at Pendant Hut

02.30 am Start hiking up to the summit with your Sabah Parks’ mountain guide

05.40 am Catch the sunrise on Low’s Peak

06.00 am Descend from Low’s Peak to meet your Mountain Torq’s Trainer

06.30 am Meet your via ferrata trainer at the meeting point for your chosen via ferrata adventure

11.00 am Return to Pendant Hut to wash up

12.00 am Head to Laban Rata for a well earned lunch

Afternoon Recuperate from the 11+ hrs day, have a well-deserved nap or just sit in the sun (weather permitting) and have a cup of the famous Sabah tea at the base of Pendant Hut while watching the therapeutic mountain scenery. If you’re up for more fun, you can do some bouldering, bird watching or have a challenge of board games with us.

06.00 pm Dinner at Laban Rata’s restaurant

DAY 3 (Back up day for another summit attempt if Day 2 was not successful)

07.00 am Wake up, pack up and have breakfast

08.30 am Check out of Pendant Hut & descend to Timpohon Gate with your Sabah Parks’ mountain guide

01.00 pm Arrive at Timpohon Gate. You may drop by at Mountain Torq’s Kinabalu Park office to collect your well deserved certificates and purchase some souvenirs to bring home.

Your assigned driver will be waiting to transfer you down to your hotel in Kota Kinabalu

Useful Tip: If you can, best to bring along your toiletries, a fresh change of clothing and a towel for a nice heated shower at Laban Rata Resthouse itself ~ since dinner will be at the resthouse anyway, a hot shower will be a welcome (be informed that pendant hut does not have hot showers). There is a shower room downstairs, just behind the TV room. Or otherwise, go to the 1st floor where there is a Ladies and Gents separate shower cubicles and toilets.

What is a via ferrata?

A via ferrata (or ‘iron road’ in Italian, plural via ferrate) is a mountain path consisting of a series of rungs, rails and cables embracing the rock face. It allows access to scenic sections of the mountains that are typically available only to rock climbers and mountaineers. The excitement, scenic beauty and personal conquest you'll experience on a via ferrata is guaranteed to give you an invigorating nostalgic experience for years to come.

There are more than 300 via ferrata routes around the world predominantly in Italy, Germany, France, Austria, Slovenia, Switzerland and Spain, and a few places in the United States and Canada. The world's highest via ferrata, Mountain Torq - which also happens to be Asia's first - can now be found on Mt Kinabalu in the east Malaysian state of Sabah.


The first via ferrate were built in the Dolomite mountain region of northern Italy during the First World War, to aid the movement of military troops. In 1917, the Italians (as part of the alliance formed by Britain, France and Russia) were fighting a ferocious war with the Austrians in the Dolomites. Amidst harsh winter conditions and an escalating casualty toll, both sides tried to gain control of the peaks to site observation posts and field guns. To help troops move about at high altitude, permanent lines were fixed to rock faces and ladders were installed so that soldiers could ascent steep faces. These were the first via ferrate.

In 1936, the first via ferrata created for tourists was built by the Italian Alpine Club (a club that traditionally promotes mountaineering). Today the Dolomites probably still have the greatest number of via ferrate. The wartime networks of via ferrate have been restored and many new routes added. Steel cables have replaced the ropes and iron ladders and metal rungs have taken the place of flimsy wooden constructions used by the Italian troops.

An activity for everyone

Today, the via ferrata is devised to give people with little or no climbing experience access to rock faces normally reached by mountaineers and rock climbers. At Mountain Torq, the world's highest and Asia’s first via ferrata, routes are designed with beginner to intermediate climbers in mind. The beginner’s route will let the climber take their first experience along the granite walls of Mt Kinabalu, while the intermediate routes will take the climber on 3 - 4 hour journeys to experience the mountain’s breathtaking heights and sights. The diversity of via ferrata routes means there is something for everyone - whether he or she is 10 or 70, a keen mountaineer or a casual holidaymaker. Mountain Torq has a via ferrata route to match everyone’s ability and endurance.

What You Need To Know

The world’s highest Via Ferrata certified by Guinness World Records™(Grade: French AD, Italian 3C)

If you have climbed Mt. Kinabalu before, you really need to climb it all over again, just so that you can attempt The Low’s Peak Circuit! Traversing the mountain in this manner means that you get to see an entirely different and immensely beautiful side of the mountain plateau that the current summit trail will never have the chance to reveal to you.

If you found the scenery along the summit trail to Low’s Peak stunning, you will find the scenery on The Low’s Peak Circuit route, simply jaw-dropping picturesque.

The Low’s Peak Circuit is a Via Ferrata route situated at 3,776m above sea level (a.s.l.). Designed for the brave and the active individual with above-average fitness levels, this 4 – 6 hour route with an optional summit attempt includes rest stops at scenic locations.

The route’s thread-like tightrope walks and swinging planks will have you convinced that the course designers are sadistic, but that’s what makes it so darn fun – testing your limits without putting your safety in jeopardy. (Lonely Planet, 11th edition)



Common Questions:


No, Via Ferrata climbing is not the same as rock climbing. While both activities occur in the same area and in the same environment, climbing the Via Ferrata is easier than rock climbing and prior experience is not required.


Just about anyone! You can climb Mountain Torq’s Via Ferrata as long as you’re aged between 10 and 70 with a minimum height of 1.3m. You do need to be fit, healthy and preferably not afraid of heights either. The Via Ferrata really is an experience for anyone who wants to try climbing a mountain in another manner.


Not at all! If you can climb a ladder, you can climb Mountain Torq’s Via Ferrata


All of our participants are required to attend this mandatory pre-activity briefing and familiarization session. Our sessions start between 3pm and 4pm. Late arrivals may not be considered eligible to participate in the activity the next morning. This is really for your own safety, be it if you are a first time climber or an experienced mountaineer.


So as long as you condition your body before coming (See Trip Preparation) and ensure that you start hiking up from Timpohon Gate by 8:30am and no later, you will have a 90% chance of arriving at Pendant Hut in time to have a cup of tea before attending the briefing session.


Yes, you and your group will be assigned an experienced Mountain Torq trainer. Our experts will be there to give you a full safety briefing and train you on the proper use of the safety devices. They will also climb with you, provide tips on negotiating difficult obstacles and point out spectacular sights along the way.


No. Sabah Park safety regulations require that Via Ferrata climbers are to be accompanied by a Mountain Torq trainer at all times.


Depending on the size of your group, you do have to be prepared to make friends and join the adventure with other Via Ferrata climbers.


The maximum number of climbers per group is 6.


Yes. Sabah Park safety regulations require that climbers and hikers are to be accompanied by a Sabah Park mountain guide during your ascent and decent on the main hiking and summit trail. Our Mountain Torq trainer will be with you only during your Mountain Torq activities.


With Mountain Torq, you can enjoy:

Complimentary use of all required safety devices: harness, lanyard and helmet

Via Ferrata familiarisation for all participants

Guiding services of our Mountain Torq trainers


Our start time is between 5.30am and 7.30am


On the day of your arrival, we will meet you at Pendant Hut where you will undergo a mandatory briefing and familiarization session starting between 3pm and 4pm. There, we will tell you the exact meeting point and meeting times for the activities that you have signed up for and provide a practical session with the full Via Ferrata safety gear.


Due to safety reasons, we do not bring participants up on the Via Ferrata before day break.


other activities such as sports climbing, alpine rock climbing, rappelling and basic mountain experience.


As an advocate for responsible climbing, Mountain Torq ensures that safety standards are adhered to at all times. It is mandatory that our trainers undergo regular skills certification and upgrading with training standards and syllabus endorsed by the International Climbing and Mountaineering Federation (UIAA). Regular safety checks and maintenance are also conducted on the Via Ferrata equipment. So all you need to do is focus on enjoying yourself.


To ensure that you get a guaranteed space, we strongly encourage advanced bookings. You can make a booking for our activities here. If you require accommodation together with our activities, we can recommend you to our authorized agents who’ll be able to assist in making all the necessary arrangements.


We recommend a minimum of 3 days 2 nights to be able to start enjoying your trip on Mt Kinabalu. The beauty and grandeur of Mt Kinabalu can only be appreciated when you are able to spend at least 2 days at the top of the mountain, especially with a hot drink in your hands, the scenery around you and the sounds of nature. We understand that most people will say that a 2 Days 1 Night trip is good enough to stand on the summit and experience the via ferrata, but they miss out on enjoying the chance to enjoy the beauty and peace the mountain has to offer. Also, most importantly, they also do not realise that on a 2 Days 1 Night trip, they will return back to Kota Kinabalu very late at night hungry, Exceedingly tired, and they will need more days to recover from their trip.


Mountain Torq is located above 3200m on Mt. Kinabalu’s Panalaban rock face. To get there, it is a 4- 7 hour hikefrom Mt Kinabalu Park Headquarters. Once you reach the Panalaban rock slab, which houses a group of mountain lodges including our own Pendant hut, a short 15 to 20 min walk will lead you to the start of the via ferrata. To get to the alpine sport climbing site, you’ll have to do a short climb through part of the via ferrata route first.


The 5 to 7 hr hike up to Mountain Torq’s Pendant hut (3,289m a.s.l.) starts from Timpohon Gate (1866m a.s.l). At the start of the trail, you’ll be greeted by a signboard listing the record breaking feats of Climbathon runners who are able to run up and down the mountain (to the summit no less!) in less than 3 hours! But do not be deceived, because we think that they are super humans too! Your intense 6km hike will bring you through a very wide range of habitats, from virgin tropical lowland and hill rainforest to tropical mountain forest, sub-alpine forest and alpine scrub.

You may opt to hike up Mt Kinabalu starting from the Mesilau Gate, located about 30 mins drive away from Kinabalu Park Headquarters. However, this trail is also 1.5 km longer than the one that begins from Timpohon Gate. It may be a better idea to descend via that route if you truly wish to experience the Mesilau Trail. Do note that there are quite a few additional costs (transport, guide & accommodation) if you choose to attempt this trail. You either have to make the necessary arrangements with your travel provider or at the Park Headquarters. Mountain Torq is unable to advise further if you wish to utilise the Mesilau Route.


Short version – This is the birthplace of lots of plants and lots of other stuff we can’t pronounce. It also is home to most of Borneo’s plants, animals, amphibians and invertebrates, all in 1 place! Longer version – Kinabalu Park ( which contains Mt Kinabalu too) has been designated as a Centre of Plant Diversity for Southeast Asia . The site has a diverse biota and high endemism. The altitudinal and climatic gradient from tropical forest to alpine conditions combine with precipitous topography, diverse geology and frequent climate oscillations to provide conditions ideal for the development of new species. The Park contains high biodiversity with representatives from more than half the families of all flowering plants. The majority of Borneo’s mammals, birds, amphibians and invertebrates (many threatened and vulnerable) occur in the Park.


You will be climbing a major mountain and you are strongly advised to be in a physically fit condition. Here are some suggestions from the Alpine Guides Association “The best preparation for mountain sports always involves goodamount of cardiovascular exercise outdoors (running, cycling, mountain biking etc.) and getting out for long days in the hills whenever possible. If you do the amounts of regular weekly cardiovascular exercise indicated on the fitness level for your course during the 2-3 months leading up to your trip, you should be reasonably well prepared. Don't forget to read the trip descriptions/ itinerary carefully to find out what else is involved too, so you can tailor your preparation accordingly.

MOUNTAIN TORQ recommends all customers to engage in cardiovascular sports at least 2 twice a week, with each session being a minimum of 2 hours in duration. The exercise program should commence at least 2 months before you start your Mt Kinabalu adventure.

MOUNTAIN TORQ will provide all technical safety equipment required for your activities

Can I bring my own camera?

We do not recommend guests to use their own camera during the Via Ferrata due to safety reasons.

What does the via ferrata/alpine sport climbing package include?

 Free rental for all safety devices: harness, lanyard, helmet etc. (**including a log book for the alpine sport climbing)

 Via ferrata familiarization for all participants. Alpine sport climbing briefing

 Guiding services of our via ferrata/alpine sport climbing Trainers

Cancellations and changes

1 Cancellations of reservation

1.1 You agree that notice of cancellation of your selected Mountain Torq Activities must be made in writing to MT.

1.2 You agree that once the balance of the total price of the selected Mountain Torq Activities has been paid, the said balance paid is nonrefundable

upon your cancellation of the selected Mountain Torq Activities.

1.3 Upon cancellation, you agree that you shall be liable to pay a fee to cover the estimate of cost and expenses incurred by MT in the terms of the schedule set out hereunder. This is expressed as a percentage of the total price of the selected Mountain Torq Activities and is calculated as follows:


45 to 31 days 50% of total price of the selected Mountain Torq Activities

30 to 15 days 75% of total price of the selected Mountain Torq Activities

Less than 14 days 100% of total price of the selected Mountain Torq Activities

1.4 You agree that all administrative fees, taxes, charges or levies imposed by any government, financial institutions, credit /debit agencies,banks, or their agencies are to be borne by you.

1.5 If the reason for cancellation falls within the terms of any holiday insurance policy which you may hold, then any such charges may, subject to the terms of your insurance policy, be refunded to you by your insurance company. You agree to settle any outstanding fees owing to MT prior to making any claim from your insurance company.

1.6 You agree that if any refund is due to you by MT, all administrative fees, taxes, charges or levies imposed by any government, financial institutions, credit /debit agencies, banks, or their agencies shall be borne by you.

2 Change of reservation

2.1 You agree that any notice of any changes to your selected Mountain Torq Activities must be made in writing to MT,

2.2 You acknowledge that if after your reservation has been confirmed and you wish to change to an alternative date or time slot, transfer your reservation to someone else who satisfies all the conditions applicable to the activity/package or you wish to change to a different Mountain Torq Activity, you may do so provided the alternative selected Mountain Torq Activity is available. You agree that a penalty fee of up to RM50.00/pax shall be charged for any revision or alteration made to a confirmed reservation. In the event the revision is to a Mountain Torq

Activity of a lesser value, MT will not refund you the difference between the price of the original selected Mountain Torq Activity and the newly selected Mountain Torq Activity. A fee of up to RM50.00 will be charged for any revision or alteration made to a confirmed reservation.

3. Other details and conditions

3.1 Any other events or activities that you elect not to take or participate in. You agree that facilities may vary from place to place and meals may vary in style.

3.2 You further agree and acknowledge that MT cannot guarantee special meal requests nor will it assume any responsibility or liability if your special meal requirements are not fulfilled.

3.3 You agree and acknowledge that your eligibility for and the allocation of MT’s accommodations to you will be based on the Mountain Torq Activities selected, availability and at the sole discretion of MT.

3.4 You agree that you are responsible for all travel arrangements and costs to/from the point of activity/package commencement.

3.5 You must be aged between 10 to 70 inclusive, less than 100kg, at least 1.3m in height and without any physical disabilities that may restrict your ability to participate in the activity in a safe manner. Notwithstanding the foregoing, MT may, in its absolute discretion, and, in exceptional circumstances, give confirmation of acceptance of a person outside these limits and you shall not dispute or question MT’s decision on this matter.

3.6 You agree and undertake to sign the relevant MT indemnity / assumption of risk forms upon reserving the selected Mountain Torq Activities. In the situation where no forms have been submitted to MT, you expressly agree that MT will not be held accountable for any incidents, accidents or misdoings incurred by you or MT.

3.7 You agree and undertake to advise MT on any medical conditions or physical disability requiring special attention before you make your reservation. If you do not advise MT at this stage, you agree that MT may refuse to accept your reservation. If the medical conditions /physical disabilities are made known only after the reservation has been confirmed and/or at the point of the activity, you agree that MT reserves the right to refuse you from participating in the selected Mountain Torq Activities without any refund or reimbursement.

3.8 You acknowledge and agree that there may be occasions where MT’s activity trainer has to make a decision in your best interests or in the best interests of the group participating in the selected Mountain Torq Activities. You agree to comply with the authority and decisions of MT staff and the laws of the country in which you are traveling. If you do not so comply or you are not compatible with the general enjoyment and well being of other participants, or you create threats to the safety of the group, or exhibit inappropriate behavior, whether verbal or physical, you agree that MT reserve the right to refuse to let you continue with your selected Mountain Torq Activities without refund or reimbursement. In such cases, you agree to be responsible for your own repatriation and related costs and have no claims against MT.

3.9 You agree to comply with MT rules and regulations relating to any accommodations provided by MT. If you do not so comply and exhibit any inappropriate behavior whether verbal or physical at the accommodations provided by MT, you agree that MT reserves the right to refuse to allow you to continue the remainder of the stay at the said accommodations without any refund or reimbursement. In such cases, you shall be responsible for your own repatriation, cost of alternative accommodation and related costs and have no claims against MT.

3.10 You shall be responsible for any costs incurred as a result of damage or excess cleaning fees related to the accommodations provided to you as part of the selected Mountain Torq Activities. You shall immediately report any pre-existing damage to the accommodations provided to MT staff as soon as it is discovered.

3.11 You hereby agree that MT staff or representatives may take photographs and films of you while you are participating in the selected Mountain Torq Activities and that the said photographs and films may be used in MT brochures and/or advertising or publicity material without obtaining any further consent from you or payment to you in respect of such photographs and/or films.

3.12 In the event you have any complaints in respect to MT services or the Mountain Torq Activities, you must inform MT’s most senior staff on site. If the matter cannot be resolved after MT staff’s best endeavors to do so during the duration of the selected Mountain Torq Activities, your complaint may be made in writing to MT as soon as it is reasonably possible after returning from the Mountain Torq Activities but within 28 days thereof so that your complaint can be investigated. You acknowledge and agree that any claims made after the 28 days period will not be considered by MT.

3.13 You are strongly recommended to take out comprehensive insurance cover for cancellation, medical expenses, personal accident, personal baggage, money and public liability before reserving any Mountain Torq Activities. You should check that the insurance covers all of the activities that you will be participating in. Some policies exclude certain adventure activities and some policies cover against loss of deposit or cancellation fees from the date of confirmation of your reservation. This should be arranged at the time of reserving the selected Mountain Torq Activities.

3.14 You acknowledge and agree that in the event of your withdrawal from the selected Mountain Torq Activities after the commencement of the Mountain Torq Activities as a result of illness or whatsoever reasons, you shall not be entitled to any refunds for any absence in participation from the said activities.

3.15 You acknowledge that transportation to and from the site of the Mountain Torq Activities, all taxes, visas, permits, insurance, beverages, meals not detailed in the itinerary / voucher, tips, items of a personal nature and excess baggage and any other items not covered in MT’s quotation is not included in the price quoted. .

3.16 You agree that MT shall not be held responsible under any circumstances whatsoever including without limitation, unfavorable weather conditions, or in the event any of the Mountain Torq Activities is cancelled or amended by you at any time on the basis of unfavorable weather conditions. You acknowledge and agree that the relevant cancellation fees will apply under these circumstances.

3.17 MT reserves the right to change or cancel the activities if the safety of the customers and / or MT staff will be compromised. You agree that no form of compensation will be made by MT.

4. Exclusion

4.1 To the extent permitted by law, MT shall not be liable to you by reason of any representation or any implied warranty, condition or other term or any duty at common law, or under the express terms of this Agreement, for any loss, damage, death, personal injury, liability, legal fees, costs, claims, damages and expenses of whatsoever nature (whether caused by the negligence of MT, its servants or agents or otherwise) which arise out of or in connection with the provision of the Mountain Torq Activities and your participation in the Mountain Torq Activities.

4.2 Where MT supplies in connection with the provision of the Mountain Torq Activities any goods or services supplied by a third party, you acknowledge that MT does not give any warranty, guarantee or other term as to the quality, fitness for purpose of otherwise, but shall, where possible, assign to you the benefit of any warranty, guarantee or indemnity given by the third party supplying the goods or services to MT.

4.3 You agree that MT shall have no liability for any loss, damage, costs, expenses or other claims for compensation arising from instructions supplied or reservations made by you which are incomplete, incorrect, inaccurate, illegible, out of sequence or in the wrong form, or arising from your late arrival or non-arrival or any other fault of yours.

5. Indemnity

5.1 You undertake and agree to fully and effectively indemnify MT and keep MT indemnified for and against all loss, damage, liability, proceedings (civil or criminal), including legal fees and costs, claims, damages and expenses of whatsoever nature howsoever suffered or incurred by MT as a direct or indirect result of the your breach of any warranty and obligations contained in this Agreement, including by way of example only, all costs, claims, suits, actions, proceedings, damages, losses, penalties, fines, liabilities and expenses of investigation and defense of any claim, including legal fees and disbursements, consultant fees and disbursements, consequential or otherwise, which may be brought against MT in respect of your participation in the selected Mountain Torq Activities.

6. Governing laws and jurisdiction

6.1 This Agreement shall be governed by and construed in accordance with the laws of Malaysia regardless of your nationality. You agree to submit to the exclusive jurisdiction of the Malaysian courts.

6.2 If you are unsuccessful in any legal action instituted against MT, you agree to pay all costs including but not limited to, attorney/client costs.

6.3 You agree to use your best efforts to negotiate in good faith and amicably any dispute that may arise out of or related to this Agreement.

7. Severance

7.1 If any term or condition of this Agreement is held invalid or unenforceable by any court of competent jurisdiction in Malaysia, that term or condition shall be deemed to be rewritten to give effect to the same purpose within the permitted limits of the law. The validity and enforceability of the remainder of this Agreement shall not be affected.

8. General

8.1 The terms and conditions detailed herein is the complete and only agreement between you and MT and supersede all prior negotiations, representations and prior written or oral understandings. No variation, modification or alteration of any of the terms and conditions herein shall be of any effect unless evidenced in writing and signed by and on behalf of MT by a duly authorized representative.

8.2 This Agreement will be binding upon and inure to the benefit of MT and you and MT’s and your respective successors and assigns. You agree that MT shall be entitled to assign, transfer or novate its rights and/or obligations under this Agreement to any party. You agree that you shall not have the right to assign, sell, charge, transfer, pledge or otherwise grant any other interest in this Agreement to any third party without the prior written consent of MT.

8.3 The failure of MT to enforce at any time or for any period of time any provision of this Agreement will not be construed to be a waiver of such provision or of the right of MT thereafter to enforce each such provision and shall not be construed to be a waiver of any subsequent breaches by MT in complying with any such provision of this Agreement.

8.4 You acknowledge that every effort is made to ensure activity and price accuracy at the time of MT’s marketing collaterals and website going to print, however MT cannot be held responsible for printing or typographical errors, or errors arising from unforeseen circumstances.

8.5 Whenever the singular number or reference to the singular is used in this Agreement and when required by the context, the same shall include the plural and vice versa. The masculine gender shall include the feminine and neuter genders and vice versa and the word “person” and/or “it” shall include a corporation, firm, partnership or other form of association.

8.6 Any notice, request, demand or statement herein required or desired to be given by you to MT shall be in writing and forwarded to the company address.